TERMS OF AGREEMENT

Booking Policy

All online bookings are subject to approval and driver availability.
Customers must book at least 48 hours in advance.
For bookings within 48 hours, please call to confirm availability.
DJ Party Bus Services LLC reserves the right to adjust pickup locations if necessary, with timely
notice.

Deposits

A deposit is required to secure all reservations.
All deposits are non-refundable.
If a reservation is canceled at the customer’s request, the deposit is forfeited.

DJ Party Bus Services LLC reserves the right to require a refundable security deposit for
certain bookings.

Payment Policy

We accept Credit/Debit Cards and ACH transfers.
A valid credit card must be kept on file for all reservations.

• • • Full payment is due 72 hours prior to the scheduled rental
    • If unpaid, the card on file will be charged automatically
    • The card may also be used for:
    • Damages
      • Cleaning fees
      • Overtime
      • Cancellations
      • No-shows

Overtime begins when the scheduled rental time ends, regardless of passenger delays.
The booking is considered complete once all passengers and belongings are removed and the
driver is able to depart.
By booking, the customer authorizes DJ Party Bus Services LLC to charge the card on file for all
applicable fees and agrees not to dispute valid charges.
Late payments may be subject to late fees, interest, collection costs, and possible
reservation cancellation, including legal fees if necessary.

Cancellation Policy

• Deposits of $100 or $200 (depending on bus) are non-refundable
• Cancellations 7+ days prior: 50% of rental rate
• Cancellations within 72 hours: 100% of booking + 20% gratuity

If your event ends early, the full booked timeframe is still charged.
Friday and Saturday after 6 PM require a minimum rental time.

Waivers

All passengers must complete a waiver before boarding:
https://djpartybusmn.com/waiver
Proof (QR code or email) is required before entry.

No-Show Policy

Failure to appear at the pickup location during the scheduled timeframe results in a charge of:
100% of the booking + 20% gratuity

Fuel Surcharge

Fuel surcharge is a one-time fee based on distance from:
211 St Anthony Parkway NE
Minneapolis, MN 55418

• 20 miles: $50
• 30 miles: $150
• 45 miles: $250
• Over 45 miles: Call for quote

Unlimited stops within the selected radius.

Service Extensions (Overtime)

Extensions are not guaranteed and depend on availability.

• Charged in 60-minute intervals
• Must be prepaid
• Customer delays do not extend rental time

If delays affect another booking, the customer is responsible for all resulting costs.

Special Amenities Policy

We do not provide ice, coolers, alcohol, or drinks.
Customers may bring their own, except:
❌ No kegs allowed
Additional fees:

• Broken glass: $100
• Excessive trash: $50–$150
• Vomit cleanup: $150–$200

Alcohol must be in plastic or metal containers with plastic cups.
Underage drinking is strictly prohibited. Customers are responsible for all legal consequences.

Service Fee (Gratuity)

A 20% service fee is added to each booking and goes entirely to the driver.
Additional tips are optional.

Customer Responsibilities

The customer is responsible for all guests and their behavior.
The following are strictly prohibited:

• Illegal drugs
• Smoking or vaping
• Excessive intoxication
• Threats or violence
• Property damage

Violations may result in immediate termination without refund.
If minors consume alcohol or drugs:

• Service ends immediately
• No refund
• Parents will be contacted

Passengers must remain seated while the vehicle is in motion and follow driver instructions.

Damage and Cleaning Responsibility

The customer is financially responsible for all damages caused by any guest, including:

• Broken glass
• Windows
• Furniture
• Vomit
• Interior damage

The card on file will be charged for all repair and cleaning costs.

Route and Address Responsibility

Unless a route is confirmed in writing, the customer is responsible for providing destinations.
Customers must ensure all addresses are accurate and accessible for large vehicles.
DJ Party Bus Services LLC is not responsible for delays caused by incorrect or unsafe routing.

Mechanical Issues

In the event of mechanical issues, DJ Party Bus Services LLC will make reasonable efforts to
provide a replacement vehicle.
If a replacement vehicle is not available, service may be delayed, modified, or discontinued.
Refunds, if issued, will be limited solely to the unused portion of the rental time and are
provided at the company’s discretion.
No additional compensation will be provided.
DJ Party Bus Services LLC reserves the right to substitute a vehicle of equal or greater value
when necessary.

Force Majeure (Uncontrollable Events)

DJ Party Bus Services LLC is not responsible for delays or cancellations caused by:

• Weather
• Road closures
• Accidents
• Traffic
• Mechanical failures
• Government restrictions
• Acts of God

Driver Authority

If the driver feels unsafe or threatened, they may end the service immediately and drop
passengers at the nearest safe location without refund.

Dispute and Complaint Policy

Any complaints must be submitted in writing within 48 hours of service completion.
Failure to do so will be considered acceptance of the service provided.

Privacy Policy

Customer information is used only for:

• Booking
• Internal operations

• Marketing & promotions

We may contact customers via phone, text, email, or social media.
By booking, customers consent to receiving promotional messages.
Message and data rates may apply.

Updates to Terms

DJ Party Bus Services LLC reserves the right to update these Terms & Conditions at any time.

Copyright Notice

© 2024 DJ Party Bus Services LLC
All rights reserved.

TERMS OF AGREEMENT
Booking Policy
All online bookings are subject to approval and driver availability.
Customers must book at least 48 hours in advance.
For bookings within 48 hours, please call to confirm availability.
DJ Party Bus Services LLC reserves the right to adjust pickup locations if necessary, with timely
notice.

Deposits
A deposit is required to secure all reservations.
All deposits are non-refundable.
If a reservation is canceled at the customer’s request, the deposit is forfeited.

DJ Party Bus Services LLC reserves the right to require a refundable security deposit for
certain bookings.

Payment Policy
We accept Credit/Debit Cards and ACH transfers.
A valid credit card must be kept on file for all reservations.

• Full payment is due 72 hours prior to the scheduled rental
• If unpaid, the card on file will be charged automatically
• The card may also be used for:

• o Damages
• o Cleaning fees
• o Overtime
• o Cancellations
• o No-shows

Overtime begins when the scheduled rental time ends, regardless of passenger delays.
The booking is considered complete once all passengers and belongings are removed and the
driver is able to depart.
By booking, the customer authorizes DJ Party Bus Services LLC to charge the card on file for all
applicable fees and agrees not to dispute valid charges.
Late payments may be subject to late fees, interest, collection costs, and possible
reservation cancellation, including legal fees if necessary.

Cancellation Policy

• Deposits of $100 or $200 (depending on bus) are non-refundable
• Cancellations 7+ days prior: 50% of rental rate
• Cancellations within 72 hours: 100% of booking + 20% gratuity

If your event ends early, the full booked timeframe is still charged.
Friday & Saturday after 6 PM require a minimum rental time.

Waivers

All passengers must complete a waiver before boarding:
https://djpartybusmn.com/waiver
Proof (QR code or email) is required before entry.

No-Show Policy
Failure to appear at the pickup location during the scheduled timeframe results in a charge of:
100% of the booking + 20% gratuity

Fuel Surcharge
Fuel surcharge is a one-time fee based on distance from:
211 St Anthony Parkway NE
Minneapolis, MN 55418

• 20 miles: $50
• 30 miles: $150
• 45 miles: $250
• Over 45 miles: Call for quote

Unlimited stops within the selected radius.

Service Extensions (Overtime)
Extensions are not guaranteed and depend on availability.

• Charged in 60-minute intervals
• Must be prepaid
• Customer delays do not extend rental time

If delays affect another booking, the customer is responsible for all resulting costs.

Special Amenities Policy

We do not provide ice, coolers, alcohol, or drinks.
Customers may bring their own, except:
❌ No kegs allowed
Additional fees:

• Broken glass: $100
• Excessive trash: $50–$150
• Vomit cleanup: $150–$200

Alcohol must be in plastic or metal containers with plastic cups.
Underage drinking is strictly prohibited. Customers are responsible for all legal consequences.

Service Fee (Gratuity)
A 20% service fee is added to each booking and goes entirely to the driver.
Additional tips are optional.

Customer Responsibilities
The customer is responsible for all guests and their behavior.
The following are strictly prohibited:

• Illegal drugs
• Smoking or vaping
• Excessive intoxication
• Threats or violence
• Property damage

Violations may result in immediate termination without refund.
If minors consume alcohol or drugs:

• Service ends immediately
• No refund
• Parents will be contacted

Passengers must remain seated while the vehicle is in motion and follow driver instructions.

Damage and Cleaning Responsibility
The customer is financially responsible for all damages caused by any guest, including:

• Broken glass
• Windows
• Furniture
• Vomit
• Interior damage

The card on file will be charged for all repair and cleaning costs.

Route & Address Responsibility
Unless a route is confirmed in writing, the customer is responsible for providing destinations.
Customers must ensure all addresses are accurate and accessible for large vehicles.
DJ Party Bus Services LLC is not responsible for delays caused by incorrect or unsafe routing.

Mechanical Issues
In the event of mechanical issues, DJ Party Bus Services LLC will make reasonable efforts to
provide a replacement vehicle.
If a replacement vehicle is not available, service may be delayed, modified, or discontinued.
Refunds, if issued, will be limited solely to the unused portion of the rental time and are
provided at the company’s discretion.
No additional compensation will be provided.
DJ Party Bus Services LLC reserves the right to substitute a vehicle of equal or greater value
when necessary.

Force Majeure (Uncontrollable Events)
DJ Party Bus Services LLC is not responsible for delays or cancellations caused by:

• Weather
• Road closures
• Accidents
• Traffic
• Mechanical failures
• Government restrictions
• Acts of God

Driver Authority
If the driver feels unsafe or threatened, they may end the service immediately and drop
passengers at the nearest safe location without refund.

Dispute and Complaint Policy
Any complaints must be submitted in writing within 48 hours of service completion.
Failure to do so will be considered acceptance of the service provided.

Privacy Policy
Customer information is used only for:

• Booking
• Internal operations

• Marketing & promotions

We may contact customers via phone, text, email, or social media.
By booking, customers consent to receiving promotional messages.
Message and data rates may apply.

Updates to Terms
DJ Party Bus Services LLC reserves the right to update these Terms and Conditions at any time.

Copyright Notice

© 2024 DJ Party Bus Services LLC
All rights reserved.