Safety Policy

DJ Party Bus Services LLC is dedicated to providing Safe, Reliable and Fun transportation to all our Customers. We have certified drivers by the Department of Transportation, which means our drivers will always make sure to take care of each and every one of our customers in a safe professional manner. Our drivers have completed the necessary classroom training with DOT certification. All of our bus drivers have also completed and passed an extensive background check this way making sure all of our customers feel safe. All of our party buses get routine maintenance along with safety inspections regularly to make sure they are all top notch and working perfectly!

Terms of Agreement

Booking Policy

ALL rentals booked online are subject for approval by DJ Party Bus Services LLC and driver availability. Please book at least 72 hours prior rental start date and time.

For any rentals with a desired date and time within a 72-hour of booking, please call for availability. DJ Party Bus Services LLC reserves the right to alter pick-up location as needed, giving timely notice to the customer.

Cancellation Policy

If for any reason you need to cancel your booking, a $200.00 or $100.00 (depending on bus selected) deposit is non-refundable. Customers who cancel their reservation within a 72-hour window leading up to the pick-up time of their booking will be charged 100% of the total booking, including a 10% tip.

All of our bookings are based upon the time frame the customer has selected allowing us to book other times for customers before and after, depending on your booking time. If your event ends early, you will be charged for the total time frame initially booked. There is a minimum rental required on Friday and Saturday nights, after 6 PM.

No Show Policy

If a customer does not show at the location for the time frame of their booking, a “No Show Fee” which is equal to 100% of the total booking, including a 20% gratuity, will be charged to the card on file.

 

Payment Policy

We accept cash or Credit/Debit Card, which is our standard accepted method of payment. We will need a Credit Card upfront, prior to your booking regardless of the final payment type. Your Credit Card on file will be used for any party bus damages, cancellations, or no-show bookings; the customer is responsible for the full payment of any time used beyond their booking time frame which will be charged per hour over the booking time frame. The booking is considered complete once all customers and their belongings are removed from the bus and it is clear for the driver to leave.

 

Special Amenities Policy

DJ Party Bus does not offer ice, coolers, alcohol, or soft drinks; however, customers are allowed to bring items mentioned above onto the buses. Kegs are not allowed on board of any DJ Party Bus. Any glass to be broken on the bus will result in a $100.00 charge, therefore we highly recommend alcohol in plastic or metal containers, as well as plastic cups instead.  The excessive trashing of the vehicles will result in extra clean-up charges $50.00-150.00. Any vomiting on board will result in $150.00-$200.00 clean-up charge. Customers agree that any passenger on the bus under 21 years of age will not drink, possess, or hand out alcoholic beverages of any kind. The customer will accept any costs that may arise due to underage consumption or possession, including fines, court costs, and attorney fees.

 

Service Fee

In the effort to support our awesome drivers, a service fee of 20%will be added to each rental total amount. The entire amount goes to your driver in the form of gratuity. You are welcome to leave an additional tip, but it is not required.

 

Other Policies

Customers prior to entering the bus must sign personal injury waivers.

The customer agrees to:

  • no illegal drugs of any kind to be consumed or distributed while in a bus owned by DJ Party Bus. 
  • Smoking of any kind of products (including vaping)is not allowed while in a bus owned by DJ Party Bus and will result in immediate discontinuation of the event AND a monetary fine of $200 that will be charged to the person, whose card we have on file.
  • The customer agrees that the capacity of passengers will not be exceeded at any time. 
  • If at any time minors consume drugs or alcohol the service will be canceled immediately with no refund and the minors will be returned to the original pick-up location upon which parents will be called.

 

The customer agrees and acknowledges that DJ Party Bus is not responsible for any personal or material damages during the rental time If at any time the bus driver shall feel threatened, the driver has the right to discontinue the event without any refunds and will drop all passengers off at the nearest safe location. The customer will be held liable for any damages to the buses committed by the customer or any other passengers, which will result in additional charges.